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Reviews
Top review highlights
Pros
1
Experienced and knowledgeable attorneys who provide excellent representation
“Great experience with Shannon. My divorce was done in a quick and efficient manner.”
2
Compassionate and understanding approach to clients' needs
“The knowledge, compassion and patience Shannon Hackett and her team has made it easier to cope with and the case went by quickly.”
3
Excellent communication and responsiveness to clients
“They were always there to answer any questions we had during the process and never made us feel like we were being a bother.”
4
Efficient and timely handling of cases
“Super professional, and quickly completed our court case hearing.”
5
Reasonable and transparent pricing
“Retainer fee is very reasonable especially compared to some other HI law offices.”
Cons
1
Rude and unprofessional behavior from some attorneys
“He was extremely condescending and unhelpful. Instead of listening to a potential client to develop an understanding of my needs as a client, he jumped to conclusions about less important background information and then very boorishly stated obvious information that was largely irrelevant to the matter I called about.”
2
Lack of communication and responsiveness from the firm
“After contacting the office several times with a secretary taking my name and number only to not have anyone confirm or call back for three different days on three different occasions I definitely was able to see how the Company operates. Very unprofessional and a bad example for someone who claims they are there to help.”
3
Ineffective representation and failure to advocate for clients
“I had Barrie as my lawyer and while he was nice I didn't feel he argued my case with much enthusiasm and he was quite wimpy against the opposing lawyer. I felt I had to step in and argue my own case in court as Barrie wasn't effective.”
4
Overcharging and poor value for money
“I payed all my fees with them in advance so no issue there. I'm not a rude or disagreeable person so no issue there. I just don't get it.”
5
Lack of attention to detail and mistakes made by attorneys
“Tom Tanimoto was more concerned with handing the opposing party what they wanted than fighting for a fathers rights. His lack of communication is painful. I am now cleaning up the messes he made and doing a better job.”
