Reviews

Top review highlights

Pros

Exceptional customer service and client care

“The customer service here is incredible. I called to get a consultation about my possible case and Viviana was so helpful & friendly. I am very grateful.”

Knowledgeable and helpful attorneys

“Grace is so kind and helpful. Beyond patient and goes the extra mile" and "Thanks for your help Grace. You were very knowledgeable.”

Compassionate and understanding approach

“I'm deeply grateful to Andrea and Glenn for their exceptional support and guidance. They've made a huge difference in this process, and I really appreciate their help.”

Prompt communication and responsiveness

“They kept me informed of everything I would recommend them to everyone" and "Everything's going real good if I have a question I get a response quickly.”

Successful case outcomes and fair settlements

“These guys did a great job for me. I would have left thousands on the table without their help. Thanks, Joe" and "Craig Swapp & Associates has been really easy to work with & upfront with prospected outcomes.”

Cons

Inconsistent communication and updates from the legal team

“I wish they could communicate with clients more often and go into more details with cases.”

Potential billing and fee concerns

“They are used to dealing with some of interesting people so they do what they can I suppose. Thank you for the assistance I was given. Warm regards”