Reviews

Overall rating

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4.5 17 reviews

Anonymous

star star star star star
17 Oct, 2024
I reached out in hopes that I would be able to have the same experience as others. I have done a lot of research on my vehicle it being 2014 Hyundai Santa Fe sport. I found him listed as a lawyer to consult if needing help with advice to the lawsuit back in 2021. My vehicle is involved in the lawsuit and has had an engine replacement done prior. I would explain my situation fully but this would be an essay, long story short I reached out and wasn’t even able to even discuss my scenario fully without being rudely interrupted and asked questions, which I answered, but then was rudely told he has thousands and thousands of cases, I understand completely Hyundai has a lot of these cars so it’s expected, but then told me he took a week off [redacted] and unless I want to pay an hourly rate of $700 then he would be willing to listen to me. I insisted I could pay the $700 because I believe that I have a case and I have the money, my fiance is a driller in the mines for gold he makes over a 100,000 a year so we would be willing to pay for him as our lawyer if he had not treated me poorly after our first phone call. Completely understand that we all have bad days but to take it out on me [redacted] and that you have thousands and thousands of cases. You could be a lot nicer about it and say I’m going through a hard time right now and don’t have the time to take your case I apologize and I wish you the best. Then I could have gone my way nicely and wouldn’t be writing this review. Unprofessional I’m sure that’s not the case with everyone who contacts him and maybe I just caught him on a bad day but I was highly disappointed.
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Anonymous

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22 Feb, 2024
We contacted Bonner after we had a factory issue with my Hyundai engine.. He responded immediately to each and every email, provided me with very concise information, and he did not let us get taken advantage of by the car dealership! The dealership told me one thing which was not true, and he nipped it in the bud right away! Because of him, they are taking care of an issue that they are REQUIRED to take care of without trying to hassle us. He was kind, prompt, and AMAZING. Thank you so so so much!
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Jason

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17 May, 2023
I found Bonner because he was listed as one of the class counsel attorneys for the KIA Theta II engine settlement and I was looking for assistance/advice with the claim I had filed with KIA regarding my engine failure. Short story...in my opinion, and Bonner's, KIA failed my family in several ways, including some of it's direct obligations under the settlement, and was not compensating me in full for all of my "out of pocket, reasonable repair related expenses". Upon reaching out to Bonner, he was extremely generous with his time in contacting me back & letting me know the most efficient way for us to communicate, then all the way through the entire process all the way up to and including the BBB Arbitration process. Despite being an extremely well versed and thorough class action attorney, and therefore in VERY high demand and extremely busy, Bonner was always very prompt, polite, transparent, and helpful, in his communications with me. A few other reviews here accuse Bonner of being curt or impolite, well, let me tell you those folks are dead wrong in their interpretations. I found Bonner to be exactly the opposite, helping me when he really didn't have to and could have simply blown me off as yet another in the group of millions covered under the settlement who experienced issues with their KIA engines. The demand for Bonner's services and time simply require him to be concise, transparent, and direct to the point in his communications...as his extremely busy schedule demands. But let me tell you, despite his demanding schedule, Bonner was ALWAYS engaged when I emailed him, offering sound advice and guidance, and reviewing every piece of documentation/evidence I submitted to both KIA and the BBB throughout my case despite there being no billable hours for him, or other reason to be so helpful...other than trying to do the right thing for someone seeking assistance against a big corporate manufacturer who failed its customers. Unfortunately, due to the somewhat unique nature of my case (engine failed out of state and KIA never offered me a loaner vehicle, or informed me I was entitled to one under the settlement, causing me to incur huge rental vehicle fees they would not fully reimburse) the BBB, who clearly barely reviewed any of my documentation Bonner so clearly advised me on, quickly sided with KIA out of hand and I lost my appeal. HOWEVER, this is through no fault of Bonner's whatsoever, and in fact, he had advised me that this was likely going to be the outcome. Bonner remained steadfast and supportive in reviewing documentation and providing advice and assistance despite that outlook and the long odds. Bonner even emailed me afterwards and informed me what after-action items he was going to bring to the judge who presided over the original class action case, ensuring me he was going to use my poor experience with the BBB Arbitration process as grounds for future improvements for claimants in this and other settlements. Bottom line, if you have an issue that brought you here to review Bonner's endorsements, don't hesitate to hire him...he's definitely your Attorney. Thanks again Bonner, wishing you the best with everything!!!
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Dave

star star star star star
30 Jan, 2023
I had an issue with a 2021 Ram pickup. First attorney I called did not respond. Second attorney could not handle the case and referred Bonner Walsh. After our initial conference, I retained Bonner to assist me in resolving my case. Bonner followed up and filed the suit. We stayed in touch over the four months on a regular basis until the case was resolved. Bonner's explanation of the Statute that impacted the resolution was realistic and spot on. I appreciated his candor and tenacity on resolving the issue on my behalf. We won the case and I was extremely satisfied with the outcome. I would recommend Bonner Walsh to anyone that faces a consumer product issue.
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Wayne

star star star star star
18 Dec, 2022
I was getting the run around with Hyundai as I am sure 99.9% of people do when attempting to get issues solved with a warranty or other matters. Out of the blue, I contacted Bonner who was beyond responsive and extremely helpful. After his contact,... Hyundai was now attentive and ready to help with my issue, (the power of a Pitbull) My issues were solved very quickly and the outcome was extremely helpful. I am so happy I reached out to him, the world needs about 10 million Bonners to solve issues. You need this guy on your side, believe me, you do!
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Justin

star star star star star
16 Nov, 2022
I reached out to them about a issue regarding Kia and a case action lawsuit. He has been very responsive to emails day & night and has guided me through this entire process. Though we're still in limbo with Kia, I'm very grateful for the help he has provided so far and he has kept me optimistic about the outcome moving forward. I can't thank him enough for putting the time into this for me and not get tired of all my questions!
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Lavette

star star star star star
30 Oct, 2022
I emailed Walsh regarding the Hyundai Class Action and I guess I sent one too many emails. Because he did not respond to the second email, so I sent a third email and Wow his response was so rude and impolite and the tone in his email was uncalled for. So when I responded by calling him out on his rudeness, he responded basically telling me F…..off and find someone else to help me. I’m happy those 5 star reviewers were satisfied…….I definitely was not.
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Wayne

star star star star star
08 Aug, 2022
I would like to start by saying what a huge help Bonner was for me. I contacted him about an issue I had with Hyundai as he was one of the class attorneys in the case. He immediately reached out to Hyundai and got my issue resolved within about a week or so. I had attempted to solve my issue on my own, and 6 months later nothing but the run around from Hyundai. Very responsive to emails, and extremely knowledgeable in his field of law. I would highly recommend him and his firm. My outcome was far beyond my expectations. I thank him from the bottom of my heart, truly a caring person and extremely helpful.
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Bo

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20 Dec, 2021
Bonner is just amazing! Best lawyer I have ever worked with. Always quick to response and always courteous. When my last lawyer was bought by Mercedes, Bonner came to rescue. And rest assured that he will not be bought and will represent your interest to the max. I highly recommend Bonner and I wish all lawyers are like Bonner!
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Amyrrah

star star star star star
24 Feb, 2021
Bonner was a true blessing for my family and I! My vehicle was impacted by a recall addressed in an ongoing class action suit. Unfortunately, the manufacturer denied to cover the vehicle under their warranty even after numerous escalations and emails to their executive team. Frantic and hopeless I began doing my research on the class action and came across Bonner. I emailed him with a full rundown of my situation and within minutes he replied that he was willing to help us out. He was responsive and kind throughout the entire process. He was an amazing advocate and got my situation handled within less than 48 business hours! I’d trust Bonner with anything! A true kind, responsive, and professional attorney.
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Anonymous

star star star star star
09 Feb, 2021
Bonner identified a path to help conclude a difficult warranty issue. He proposed a plan he believed would be achievable, and proceeded to execute the plan--he was good at keeping me on the path to a resolvable plan and resolving, as he had planned. Excellent. Very grateful for referral to him by an attorney friend, and would recommend him completely to a friend.
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Lynn

star star star star star
09 Nov, 2020
Mr. Bonner is extremely knowledgeable. He is genuinely a very caring human being. Rare in the world of attorneys. My case went very smooth and quickly. He returned my messages promptly every single time. I would highly recommend him to anyone.
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