Reviews

Top review highlights

Pros
1
Excellent customer service and professionalism
“They're personal customer service is: 6 stars! * * * * *+1 more *!”
2
Knowledgeable, helpful, and kind attorneys
“Russell and his team were so knowledgeable, helpful, and kind. They walked us through the whole process and kept us updated, often.”
3
Successful in obtaining favorable settlements
“Within 2 or 3 months i received a check. [...] he negotiated with my insurance company for more than i expected.”
4
Compassionate and hard-working attorneys
“Scott Lundgreen is one of the most compassionate, hard working, exemplary attorney I have ever had the pleasure to work for me.”
5
Excellent communication and transparency
“They kept me informed and gave me a voice.”
Cons
1
Lack of follow-through and prioritizing their own interests
“They say one thing and do not follow through with what they verbally agreed to. At the end all they want is money and are not looking out for your best interests nor care about what is best for their clients.”
2
Unsatisfactory handling of a sensitive case
“Choosing them was the worst decision so please do not trust Russ and his team as they only care about how much money they can make out of someone's else's accident.”
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