Reviews
Top review highlights
Pros
1
Knowledgeable, courteous, and helpful lawyers who take the time to explain the process and keep clients informed
“Knowledgeable, courteous and helpful”
2
Lawyers who are passionate about their work and care about their clients
“Ted is truly passionate about his work, and more importantly he cares about his clients.”
3
Excellent customer service and communication from the staff
“Trina is Polite and professional. Trina also calls you back when she says she's going to call you back.”
4
Strong track record of fighting for and obtaining successful outcomes for clients
“This firm fights for their clients. They also donate millions to well-deserving charities that benefit families and continuing research.”
Cons
1
Unprofessional and incompetent handling of cases by some lawyers and staff
“BEWARE!!!!! Unprofessional, Incompetent, will NOT fight for you! They keep telling you lies, but will ultimately fail you in every aspect of representing you.”
2
Failure to honor contractual obligations and client instructions
“Do NOT use this law firm. I have/had a signed contract with them that spelled out what I was able and not able to do when my settlement was reached. Without a care they went and settled it against the direction of the contract and basically said 'it is what it is'.”
3
Lack of clear communication and transparency about case status and expectations
“I'd like to have had someone explain a little better, what to expect.”