Reviews

Top review highlights

Pros
1
The lawyer was accommodating and worked with the client to find a reasonable solution, such as a payment plan or lump sum payment
“Bryant came up with a stipulation agreement for me that basically saved me half of the amount due.”
2
The lawyer was professional and helpful in resolving the debt issue
“I had no idea what would transpire at our meeting or what kind of person he would be. I went to the Resurgence office in Cypress and met with Bryant who I found to be really nice and accommodating to my situation.”
Cons
1
Some employees of the company, such as Dawn and Rick, were reported to be rude, unprofessional, and unhelpful when dealing with clients
“Dawn is treating clients terrible without respect as if they are at her mercy. She's very discriminate on treating clients. She should be reprimanded”
2
The company was accused of not honoring their word, making false promises, and taking advantage of clients
“This company and its employees do not stand behind their word. Will say one thing and do another. Extremely unprofessional.”
3
The company was reported to have poor customer service practices, such as delayed payment postings and lack of communication about court dates
“They have it where your payments don't post to your account until 14-18 days later after being received. Months after your account has been paid off they will not send your company a stop garnishment letter and you will have to wait months to get back the money, this is setup on purpose to hurt you and your family.”
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