Reviews

Top review highlights

Pros
1
Knowledgeable and helpful staff who guide clients through the legal process
“Taylor was very helpful and had patience with my many questions. He went above and beyond what expected.”
2
Friendly, professional, and responsive service
“Tammy has always done a good job" and "Friendly and professional! Had a great experience.”
3
Effective in resolving clients' legal issues
“Jeffrey Abbott and the team at Ostling help us through a very difficult decision and made our situation so much more manageable.”
Cons
1
Poor communication and lack of responsiveness from the front office staff
“As of right now, this review is about customer service and poor communication.”
2
Inconsistent or misleading information provided to clients
“I informed what Michael told me. Melanie informed me that I could not do that. To top of the rude, disgraceful, and unprofessional service, Melanie said, 'I don't care who you spoke to or what they told you.'”
3
Rude and condescending behavior from some staff members
“The lady I spoke to, I could barely understand her. She cut me off multiple times. Barely listened to me. And was completely rude.”
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