Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the attorneys and staff
“Gina, explained every step and all the options. She was in excellent communication with every question, and throughout the process.”
2
Attorneys are highly knowledgeable and skilled in handling personal injury and workers' compensation cases
“Attorney Bresney always kept my expectations in check while letting me know he would do his absolute best. He is extremely knowledgeable and I was blown away by his abilities.”
3
Attorneys and staff are dedicated to fighting for their clients and getting them the best possible outcome
“They took on my claim (which I'm sure many attorneys would not have) and reached a settlement as they did with the opposing insurance company, I am forever grateful.”
4
The firm has a team-based approach, with multiple attorneys and paralegals working together to support each client
“Roby Javoronok and his assistant, Tim Cook handle every issue I had perfectly.”
5
Clients feel cared for and valued, even with smaller cases
“It didn't feel like it made a difference that my claim was on the small scale (compared to other clients I'm sure they have), I felt like my case mattered to them.”
Cons
1
Difficulty reaching the lead attorney for updates on the case progress
“Towards the end was hard to get ahold of leading attorney to get updates or where the case stood.”
2
Legal terminology and processes can be confusing for non-lawyer clients
“Also, need to break down legal speak to laymen's terms, in correspondence, we all didn't go to Harvard.”