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Anonymous
20 Jan, 2019
I was referred to her through an acquaintance. Initially speaking to her over the phone she seemed like she knew family law through and through and that she would greatly help in my case. I was requested to come in at meet with her. I took the day off work came into the office at the time requested of 11am. although I was 20 minutes early, so I arrived at 10:40. At 11:35 I ask the receptionist if she was with another client. The receptionist stated that she was not in the office he had infact emailed her but got no response and he is not sure where she is at and if I had her phone number to contact her. I left her a voicemail stating the time I got there and if she would be in the office shortly. She never responded. At 12:15pm I left. Once getting ahold of my acquaintance a couple hours later and letting her know what happened she contacted Gemma. Gemma stated that I was early and that she told me she had a trial that day and could see me sometime after 11. Now she did tell me she had a trial that day but would be in the office at 11 and for me to stop by at 11. So she lied. She also stated that I would need to get in contact with her and schedule another time because I came early and she didn’t get in the office until 12:15 which is inaccurate because I left out of the office waiting to get down to the lobby at 12:15. She didn’t have the professionalism to return my call at all. Needless to say clearly communication with her is an issue and she would not be a great match for me. Before even going in to her office I researched her here. I saw the misconduct on her record and wanted to inquire about what does that mean as I was possibly going to enter in a business relationship with her. Given her attitude, lack of professionalism and communication there is no telling of what transpired. In Hines sight some of these lawyers have lost touch with reality. These clients have lives, jobs and limited time as well. One should not have to chase down a lawyer or be given the run around. I’m more so thankful I was able to see the cracks in her work ethic before hiring her.
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