Reviews

Top review highlights

Pros
1
Responsive and helpful staff
“Very professional, had to file a complaint on something and the process was very smooth. Look forward to next steps.”
2
Effective in resolving issues
“Got me money back plus some.”
Cons
1
Slow response and follow-up
“Still waiting on a response from a complaint I filed over a year ago.”
2
Difficulty reaching staff
“No one is answering the phones. It goes to voicemail.”
3
Perceived lack of concern for constituents
“We as constituents do not get the proper service we deserve period!”
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