Reviews

Top review highlights

Pros
1
Efficient and easy process for clients
“Efficient", "Easy to use and nice people", "Quick and easy", "Seamless”
2
Helpful and responsive staff
“Great people", "Very kind and friendly", "Friendly and helpful", "Very helpful!”
3
Successful in obtaining favorable outcomes for clients
“If the Morgan's really get me some money I'll switch my rating to 5 stars", "They get 5 stars. I'd give a 10 of it was possible.”
4
Strong communication and transparency
“Always a phone call away!!!", "They communicate every step and made the process easy”
5
Reliable and trustworthy legal services
“Morgan and Morgan are the best", "Proud to be apart of something bigger!!!”
Cons
1
Aggressive marketing and persistent outreach
“Absolute harassment. I began, but did not finish, a class action lawsuit, and then proceeded to get 3 phone calls a day, along with equally as many emails about it.”
2
Lack of personal attention and poor communication in some cases
“Update: most incompetent law firm ever made. Unprofessional to the lowest level.", "They have been wonderful and very patient with me”
3
Inconsistent quality of representation across different lawyers
“Started off rocky, However, once I was with the right lawyer, things moved really quickly", "Brandon Michael Smith has been good; however my requests to review documents and have them changed, and to have my signature corrected has not been good.”
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