Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the team
“The staff is nice to work with and very helpful So far I'm pleased with the service and help they're giving me”
2
Successful in negotiating and settling debts
“After onl”
3
Helpful in guiding clients through the process
“Very helpful in guiding me through the process and keeping me up to date with negotiations.”
4
Responsive and professional attorneys
“Khalid was amazing! We were buying a house and he thoroughly explained every small detail. He is quick to respond and always makes sure to check in with us before we move forward with any documents. 10/10 recommend him for any legal advice.”
5
Efficient in resolving debt issues
“Great program Turnbull Law. Group is amazing! They are helping me reduce my debts! I highly recommend these fine folks!”
Cons
1
Lack of transparency and communication regarding fees
“Fees are too expensive. While Turnbull is negotiating with your creditors and that time is going by, their constantly taken out $177 ever”
2
Slow or ineffective negotiation process
“1 year with them and nothing paid, I would give them 0 stares if I could out of 9 accounts they were payin”
3
Inability to reach or get responses from attorneys
“It's extremely hard to get a live person I've tried calling for the last week and I have yet to reach someone. This unacceptable!”
4
Negative impact on credit score
“Great for sinking your credit score and having the Sheriff summon you to court. Easily one of the worst financial decisions I've made.”
5
Difficulty in cancelling or getting refunds
“Cancelled the program bc of the high interest rates the company gets when I realized I can negotiate on my own for free. They kept my remaining balance in my dedicated account after I was told by two different agents on two separate days I would receive the refund in 7 days. Never got it and had inquiry sent to supervisor who never called back.”
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