Reviews

Top review highlights

Pros

Highly professional, responsive, and knowledgeable legal services

“Mark and Diana were the franchise players in my dream team! They were all business. They were serious, professional, proactive, timely, and understanding.”

Excellent customer service and client-focused approach

“They take the time to explain everything in detail, making sure clients fully understand the process and their options. Their professionalism and dedication are unmatched.”

Successful outcomes and strong advocacy for clients

“Thanks to Mark's expertise and dedication, my license renewal was successfully approved, and I couldn't be more relieved and grateful.”

Transparent communication and keeping clients informed

“They keep us updated throughout the process, anticipating potential issues and addressing them before they become problems.”

Creative problem-solving and tailored legal solutions

“They approach our issues creatively, offering tailored advice that reflects a deep understanding of our industry and unique challenges.”

Cons

Potential lack of responsiveness and prioritizing some clients over others

“I paid my retainer and waited weeks to speak with him to come with a strategy to approach my issue. He never answered fo”

Disappointing customer service from support staff

“The clerk receptionist was quite rude and aggressive.”