Reviews
Top review highlights
Pros
1
Highly knowledgeable and professional in immigration law
“Charles is very knowledgeable and professional know what he able to do on your case. I recommend my friend to go to him all of them got green card. He's best immigration lawyer ever”
2
Responds promptly to client inquiries and provides excellent communication
“He or his team would respond back immediately. The price is affordable and trust me, it's worth the money, because the satisfaction is guaranteed.”
3
Achieves excellent results, helping clients obtain visas and green cards in a timely manner
“I got my H1B in 3 months and greed card in 7 months. Only the experienced and knowledgeable lawyer could do such excellent job.”
4
Provides personalized and attentive service, guiding clients through the entire process
“Charles and his team demonstrated a very proactive, responsive, and responsible attitude. Throughout the whole process, they were very specific regarding documentation, procedures, timeframe, etc.”
5
Affordable and reasonable pricing for the high-quality services provided
“The price is affordable and trust me, it's worth the money, because the satisfaction is guaranteed.”
Cons
1
Inconsistent front desk staff with poor customer service
“What I really had problem is with his front desk. I went there 6 times, and every time that lady found a way to mess things up. She once didn't call and cancel my appointment when the lawyer wasn't available. Very rude, never apologized for her mistakes, and literally hung up on me once when I didn't even finish my sentence on making appointment.”
2
Occasional communication issues or delays, though generally responsive
“While waiting period and response from the government can be agonizing, one has to understand that it is out of attorney's control, and I trust that Charles has always handled the situation professionally.”