Reviews
Top review highlights
Pros
1
Excellent customer service and client-focused approach
“Nikki was extremely patient and helpful”
2
Compassionate and caring staff who go above and beyond
“This firm truly cares for their clients! Ylicia was fantastic!”
3
Highly knowledgeable and experienced attorneys
“Rachal Rojas is a super knowledgeable attorney. I have worked with her and sent her cases and I wouldn't trust anyone more than her to handle your mass tort claims.”
4
Smooth and efficient case handling process
“Great law firm. They made everything easy to understand and they walked me through every step of a very long class action lawsuit.”
5
Strong community involvement and giving back
“Wonderful organization that is a staple to our community. We love working with THL.”
Cons
1
Lack of responsiveness and communication in some cases
“WARNING: They WILL NOT BOTHER CALLING BACK if they choose not to take your case. Extremely discourteous.”
2
Potential issues with case handling and outcomes in certain situations
“This is a lawyer firm out for themselves. If you have an open and shut case and they don't have to actually work for their wage your good. They dropped the case right before the limitation time was up by letter, couldn't even call and explain what happened.”