Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who provide excellent legal advice and guidance
“Carol, through her knowledge, patience, and welcoming demeanor, made the entire process understandable and totally painless.”
2
Responsive and communicative with clients
“Carol explains 'if/then' scenarios to help you make decisions for your family. She communicates in a way that anyone can understand.”
3
Compassionate and understanding, especially when dealing with sensitive matters like estate planning
“Ms. Nolan's extensive knowledge, professionalism, sympathy, and patience is exactly what my elderly mother needed in critical times.”
4
Efficient and thorough in handling legal matters
“Carol, through her knowledge, patience, and welcoming demeanor, made the entire process understandable and totally painless.”
5
Trusted and reliable, with clients recommending the firm's services
“I highly recommend Carol Nolan if you are in need of advice about what course of action might be best for you related to estate planning including trusts, wills, power of attorney for property and/or health care.”
Cons
1
Some clients experienced lack of responsiveness and communication
“Does not return calls or e-mails. Useless.”
2
Potential issues with billing and fee transparency
“After speaking with Carole about handling an estate matter I paid the retainer and signed the fee agreement. She was paid multiple thousands of $$$ to handle this. With a mere few hours left to close the estate, she attempted to increase the hourly rate by $50.00 an hour. When I refused, she abruptly quit, and left me in a difficult situation. Very unprofessional behavior on her part.”
3
Concerns about the firm's work quality and attention to detail
“They make you do all the running around while they don't do nothing . The judges even yelled at them I also lost my case I would never go back to these people again waste of time”