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Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced in estate planning and probate law
“Rob the owner and principal attorney is the most knowledgeable attorney for estate planning I have ever met. He has been doing this for 30+ years and only does Estate planning.”
2
Provides professional, thorough, and efficient service
“Very prompt, thorough, and educational. Had to make an amendment and it was done in one meeting.”
3
Friendly, helpful, and responsive staff
“Nice helpful and friendly staff. Mr Zapolis is a nice man too”
4
Able to handle complex and complicated cases
“Their services were great for the 3 years they handled our probate case. It proved to be a very complicated case and they handled it beautifully.”
5
Tailors services to individual client needs
“They made everything easy. Everybody is so helpful and nice and professional and it's one less thing to worry about.”
Cons
1
Lack of clear communication regarding fees and billing
“I started to receive additional invoices to pay for what I thought was a flat rate. Again, this could have been a misunderstanding on my part but that was not explained to me which didn't feel good.”
2
Occasionally unresponsive to client inquiries and requests
“Repeatedly didn't return phone calls. Repeatedly didn't return emails. Repeatedly was unknowledgeable when asked a question.”
3
Potential issues with quality of work and attention to detail
“Zapolis claims to specialize in contested estates for probate and trust litigation. 'That is what I do' he stated while concurrently claiming the courts recognize his specialty. At retainer he was asked to review written discovery response completeness. Roughly 7 months later the Court was so impressed that it set a sanction deadline to complete written discovery.”
