Reviews

Top review highlights

Pros
1
Highly knowledgeable and effective in handling loan modifications and mortgage-related legal issues
“Jason Tong was very professional handling our loan modification. Getting us approved seemed to be just as important to him as it was for us.”
2
Provide personalized and responsive customer service
“Jason answered all my doubt at all times, even at 12 in the morning, he was there answering my questions and my phone calls.”
3
Successfully help clients save their homes from foreclosure
“Jason saved our home from foreclosure! The cost was affordable & reasonable.. worth every dollar spent.”
4
Offer affordable and fair pricing for their services
“The cost was affordable & reasonable.. worth every dollar spent.”
5
Deliver excellent results in a timely manner
“They got my file approved in less than 6 weeks lowering my payment by $382.69 a month!”
Cons
1
A few isolated complaints about lack of communication and responsiveness from one particular staff member
“Jason Pong is a complete scammer and he does nothing to help you ..he will lie to you saying he is working hard in your corner but laughs at you once the phone is hung up ...and does absolutely nothing for you.”
2
Occasional challenges in working with uncooperative mortgage lenders
“I tried getting a mortgage modification with my lender for 12 months. They repeatedly asked for documents over and over and continuously gave me conflicting information.”
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