Reviews

I was hit by a vehicle that apparently was not insured and have been calling on a regular basis for information. Bless them for being so polite and helpful. Moral of the story boys and girls, have insurance, because someone like me won't play nice to be made whole.

This states attorneys office is the most unprofessional place I’ve had to deal with. I simply called to ask the date/time of a case I was a victim to, and asked how I could attend and the lady told me “I have no information at this time.” And hung up on me. I have went through tons of phone calls to see how I can get a case dropped, being the victim. I’m always directed to Lauretta who’s the “victim advocate.” I called two days in a row leaving a voice message with a call back number after being told she was in court. On the third day I got told she went on vacation until the day prior to when my boyfriends court was scheduled. I was told she would call me before court “most definitely.” I never received a call. I called to speak to Lauretta the day of court due to it being continued. I explained my timeline on calls and my disappointment with the care I’ve received. In the middle of our conversation I politely asked her to hold on a second as my sons doctor was calling. She responded to me with “my time is more important than to wait on a phone call” and hung up. When I called back the receptionist put me on hold instead of sending me back to lauretta. I called back several times to speak to Lauretta to be put purposely on hold or to be hung up on. I then went to the courthouse to speak to her and she told the guards “she’ll speak to me another day” I am very saddened by the care/assistance I have received with a case I am a victim of. I feel helpless to a person I want to help so much, because they are putting me off and treating me like garbage.

Good

Lady that answered phone was the rudest person ever. I was merely trying to find out what to do about a violation. I was merely trying to prove i had insurance and she treated me like a criminal. if you do not like your job go elsewhere, i called the circuit clerk and they were nice and apologized for you. . all i had to do was e mail my proof of insurance and the matter was taken care of.

Thankful to have such a hard working, intelligent and dedicated States Attorney in Jefferson County.

Very rude

Wow ! I had nothing but a good out come 3 times. !!

Slow to follow up on calls left for him. Also his office is Not in Mt.Vernon.