Reviews
Overall rating
Lisa
22 Feb, 2022
I worked with Jonathan Crannell regarding a car accident I was in. He was so professional when I sat in his office as I was complete mess. He made me feel comfortable and I knew he was going to help me with everything. I could now breathe. Even though my case was small, he treated me as if it wasn't. He treated me with absolute respect. Jonathan was always there for me when I needed him. I also spoke to his assistant Ashley many times. I either spoke to Jonathan or Ashley, that's it, you won't be passed around from person to person each time you call like you would be in a huge practice. You are NOT a number. Both Jon and Ashley stay in constant connection with each other. They both know what is happening with your case at all times. Ashley was an absolute delight to work with. If you have to leave a voice mail, one of them will call you back in a short and reasonable time. I could always count on them. I have to give extra props to Jonathan as my case was sensitive even though it was small. I could confide in him and felt safe to. He also made special arrangements so that I didn't have to be on camera as I have a phobia of live cameras on my face. It sounds funny when we live in a world of cameras, but it's only when I'm in the spotlight. He took my silly phobia seriously. I can't speak enough wonderful words about him and his firm. They got me through a very difficult time and I'm so incredibly grateful they were there for me! Hands down 5/5 stars! Can I give 6 stars?!
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Jerry
23 Apr, 2021
After a horrible accident Jonathan Crannell handled my case . Confident that he achieved the best outcome.
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Patricia
03 Mar, 2019
Following a car accident two years ago, colleagues connected me with attorney John Crannell, assuring me that he would willingly give me free advice even if it turned out that I didn’t need official representation. In this instance, what sounded too good to be true really was true. Through phone calls and e-mails, Mr. Crannell gave me the information I needed to navigate this situation that I knew nothing about handling. Forget the nasty stereotypical lawyer jokes. Here’s a gentleman who is kind, caring, and helpful. If I ever do need to hire a personal injury lawyer, my phone call will go straight to him.
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Brian
26 Feb, 2019
Class act! Those are really the only words needed to describe John and his team. From first meeting him, till even after the case, my health was the top priority. When I first met John, he was running out to do a deposition. I spoke with his partner Jason (also a class act), both of them before anything asked about my injury and if there was anything else medically I needed. John kept me up to date as best as possible, also warned me to be patient as things would take some time to play out. He and his team had my best interest in mind from start to finish. If you let them do their job they will make sure your best interest is the up most priority. 3years and 3 months to the day of my injury things were settled, “be patient”. If you decide to hire on John, know you’ve mad a great choice and will be taken care of. Nothing but positives in every aspect of the process. I highly enjoyed working with John and his team and would hire him on without hesitation again. Let’s hope it’s not needed!
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Anonymous
08 Apr, 2018
Jonathan Crannell was our lawyer for our injury claim related to a dog bite involving our 12 year old daughter. It was hard enough seeing our daughter go through this, and the multiple shots she had to endure while at the hospital, but then we had to decide who we could talk to in order to make sure we were able to get recovery of our medical bills as well as anything for the pain she had to endure.
We ended up finding Jonathan Crannell, who works for the law firm of Marker and Crannell in Naperville, and I am so glad we decided to hire him and his firm to help us through this process. Our family had never experienced working with an injury lawyer in the past and we did not know what to expect.
Jonathan far exceeded our expectations and made the whole process as seamless as possible. He truly cared about our family and daughter and made sure we knew what was going on every step of the way. The outcome of our case was beyond what we had expected, but more importantly it was refreshing to be able to hire and work with someone who was very sincere, sympathetic and truly cared about doing what was best for our family.
We appreciate everything Jonathan and his firm did for us and we also had a great experience working with Ashley Gualano who is the Paralegal to Jonathan. She made sure we had all documentation submitted on time and was always available to answer any questions we had related to the process.
A sincere Thank You to everyone involved at Marker and Crannell!
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Mike
21 Nov, 2017
Jonathan provided us with useful advice before even taking our case. He truly cared about helping us, not just about making money. He made sure we aware of pros and cons of every option available to us so we could make an informed decision. He carried through on all promises. We would use Jonathan again and we highly recommend him.
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Sharon
10 Aug, 2017
Jonathan was referred to us. He has been a wonderful Worker's Comp Lawyer. He never took no for an answer when it came to the millions of phone calls and emails sent to the Worker's Comp people, the hospital, doctor offices....etc. What a great negotiator also, was able to pull every extra dollar he could find to give us. My Husband & I are truly blessed to have found him. We had never used a lawyer before and had no idea about the process. Jonathan kept us informed and answered all question. He took extra time to give us all options available. We felt that he did an amazing job with the outcome of our case considering all our circumstances. I would totally refer Jonathan and his partner Jason Marker for a personal injury case!
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Pauline
08 Jul, 2017
I consulted with Jon over the phone the day after breaking my ankle. I felt angry and a little vengeful. After hearing my story, l Jon assured there was a case to made and he could do that for me if I chose him to represent me. His calm professional manner made the decision to hire him as my attorney was easy. I met Jon the next day. He explained the process was a long one and went over step by step what to expect and the things i needed to do. Jon provided paperwork outlining these things and encouraged me to call with any questions. Jon went to work on a demand letter immediately. About a year and a half, Jon negotiated a settlement that paid for my health care and pain and suffering. I feel Jon is knowledgeable in personal injury law, an excellent attorney and a nice guy to boot! If you need a personal injury lawyer, choose Jon Crannell, you'll be happy you did.
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Mary candella
24 Mar, 2017
I spoke with Mr. Crannell about an automobile accident. He was quick to get back to me after I requested a phone consultation. He is very pleasant and explains everything very well and in detail. He definitely made me feel like he was on my side. I felt more at ease about my situation after speaking with him. He was happy to answer all of my questions. I spoke to other attorneys who took forever to respond or wanted to consult via text. They seemed like they could not really be bothered, or even kind of lazy. Mr. Crannell seems motivated and upbeat. I am not at a point yet where I am certain I need an attorney but if I do, I will definitely call him. I have confidence that he takes care of his clients.
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Robert and mary jean
10 Jan, 2017
Johnathan was very detailed yet efficient in handling our claim. We weren't looking for a lot of money but got more than expected when he handed over the check.
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Ralph
03 Nov, 2016
Jonathan did a great job very professional very organized and they got me what I was looking for
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Anonymous
12 Aug, 2015
In the beginning of 2014 I was in my very first car accident. I was not sure what to do or how, but eventually I contacted a lawyer after I moved out of state. I was weary of how I might be lied to or conned, but I went forward. Jonathan Crannell worked so hard to keep in contact with me, make me feel comfortable, tell the truth, and even trying to understand Florida law (because that's where I received my treatment) combined with Illinois law. I was very impressed by his sincerity, consistency, and professionalism. If I were to get into another collision in Illinois, I wouldn't hesitate to call him! And all of that is aside from the fact that he helped me win the case that resulted in a fairly compensated settlement.
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