Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the attorneys
“The entire team was absolutely amazing—professional, knowledgeable, and efficient.”
2
Successful case outcomes and high client satisfaction
“I cannot recommend this law firm enough! They handled the buyback for my vehicle, and while I was initially hesitant since I live in Florida and they're based in Chicago, they quickly put my worries to rest.”
3
Knowledgeable and experienced attorneys who advocate strongly for clients
“Attorney James exceeded every expectation in handling my case with BMW, delivering an outcome that far surpassed what I had hoped for.”
4
Efficient and streamlined legal process
“The entire process was well-communicated and James made me feel at-ease the entire time.”
5
Personalized and empathetic service
“I am incredibly grateful for the outstanding support I received from Debbie Cohen during such a challenging time in my life. Their professionalism, expertise, and compassion made a world of difference.”
Cons
1
Inconsistent communication and responsiveness from some attorneys
“Never in a million years have I dealt with a law firm so unprofessional and rude. I have a lemon law case that I sent in to Britney for review. From our first line of conversations, she was very dismissive, and unhelpful.”
2
Concerns about the proportion of settlement going to attorney fees
“They are taking over 86% of the settlement. They estimated my case costs to be ”
3
Potential for delays in case resolution
“The process did take longer than expected, but we received a larger settlement than expected.”