Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who are experts in lemon law and consumer protection
“Krohn & Moss, Ltd. did an excellent job in representing me in my Lemon Law case. Their expertise, attention to detail, and unwavering commitment to my best interests were evident at every stage of the process.”
2
Responsive and communicative throughout the process, keeping clients informed every step of the way
“They were extremely helpful and responsive, and they kept me informed about the progress of my case at all times.”
3
Able to achieve favorable settlements and outcomes for clients, often exceeding their expectations
“The outcome was beyond my expectations. Not only did we win the case, but the settlement was generous, covering all my expenses and more, thanks to Natalia B. Singh's negotiation skills.”
4
Offer free case evaluations and work on a contingency basis, so clients don't pay unless the case is won
“They reviewed my case for free, told me what they would do if I use their services and sent me detailed documents on costs and likely timeframe if and when my case settled. Best part is there was NO COST TO ME if I didn't settle my case!”
5
Provide personalized and empathetic service, treating clients with care and understanding
“Natalia B. Singh is awesome! She guided me through the process, provided detailed information, and ensured I knew the pros and cons at each step. The team there is great. They made a tough situation better.”
Cons
1
Some clients felt the attorney fees were too high, taking a large percentage of the final settlement
“The settlement amount was determined by the statutory formula provided in the Lemon Law, and my initial agreement to those terms stands. However, my disappointment primarily stems from the experience of working with your firm throughout this case.”
2
Occasional communication issues or lack of responsiveness from certain attorneys or staff
“While frequency matters to some extent, the quality and effectiveness of communication are equally, if not more, crucial factors in a client's overall satisfaction.”