Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyers and staff
“They answered all of my questions and kept me informed every step of the way.”
2
Successful outcomes and high-quality legal representation
“Thanks to their expertise and hard work, we were able to achieve a successful outcome and win the case.”
3
Compassionate and caring approach towards clients
“From the very first inquiry, Attorney Monteleone called me personally to talk about the details and what I should expect throughout the entire process.”
4
Thorough and diligent case preparation
“David and John both were amazing and very helpful in getting justice for my mother's case. They did the investigative work, they are Extremely knowledgeable And Honest.”
5
Highly recommended by satisfied clients
“I would highly recommend Black & Jones to anyone in need of disability legal assistance.”
Cons
1
Poor customer service and communication from some staff members
“I called in for information and I was forward to George by the receptionist. It started off ok, but then he became extremely rude towards me by not allowing me to fully explain the situation.”
2
Lack of empathy and understanding towards clients
“Horribly inexperienced. No help,just basic procedural based legal help, no real step by step process walk thru.”