Reviews

Top review highlights

Pros
1
Excellent communication and client involvement
“Jim is an impeccable communicator, relaying each bit of correspondence—no matter how small—in a timely manner. He never failed to reach out to me immediately following each court hearing, email or phone call exchange with the other parties, or as updates arose. I was always involved and informed, ensuring I never sat in the dark.”
2
Reduces client stress and anxiety
“Perhaps the most rewarding aspect of Jim is the way he can reduce stress during one of the most anxiety-ridden experiences a person can go through. His level headedness put nerves at ease, allowing me to remain focused on what truly mattered.”
3
Provides clear guidance and strategic coaching
“As each phase of the lengthy process came and went, I never lacked a firm understanding of what was happening and what was on the horizon—something that can be hard to come by with other attorneys. Jim strategically coached and guided me in the right direction so I was well equipped every step of the way.”
Cons
1
Lack of responsiveness and follow-up
“It has been over two weeks since and no one ever bothered to return my call.”
2
Difficult to navigate insurance claims and policy terms
“The fact of the matter is they never provided me with a policy so how could I know the requirements. They were happy to collect $14 per month of theft and loss coverage. I wasted over 5 hours on the phone with AppleCare and AIG. They hide behind a bunch of legalese and just try to wear you down until you give up in frustration.”
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