Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the firm and its attorneys
“Lavelle Law prides itself on customer service and respect of their clients.”
2
Knowledgeable and thorough attorneys who take the time to explain complex legal matters
“Jackie takes the time to thoroughly explain all the legal intricacies involved, ensuring I understood each step of the process.”
3
Efficient and timely completion of legal work
“They initiated the contract review on the same day and delivered quickly and efficiently, getting the job done as promised.”
4
Strong communication and transparency throughout the legal process
“Heather and Melyse were incredible. They took the time to tell me every step and they made me feel comfortable and confident with how to move forward.”
5
Positive outcomes and high-quality representation
“Brian Massimino was a phenomenal help during the process of my new business, Contracts, and representing me and my partner in court.”
Cons
1
Inconsistent quality of service and communication issues
“There were multiple mistakes, many unanswered calls, and emails. When it came time to hold someone accountable, I was again met with silence.”
2
Concerns about billing practices and perceived overcharging
“They overcharged me for a substitute and extended the case fo”
3
Failure to follow through on promised actions or deliver expected results
“I never heard from any attorney from this firm ever again and I was out the $600 deposit.”
4
Lack of responsiveness and follow-up from the firm
“A managing partner finally calls me back after I requested 3 times for a call all week.”
5
Perceived unethical behavior and putting the firm's interests ahead of the client's
“They were unethical in handling of my simple divorce with no kids, no alimony and Illinois law of 50/50 split.”
