Reviews
Top review highlights
Pros
1
Professional and knowledgeable service
“Very professional, very knowledgeable.”
2
Attentive and patient with clients
“Riley and his staff are very polite and patient.”
3
Strong client focus and care
“Very client oriented, took care of my needs, kept me in the loop at all times. Advise was very good and really seemed to care about me!!”
Cons
1
Poor communication and guidance
“Poor communication and guidance. Exceptionally poor. Was not fought for. Felt alone during entire process.”
2
Concerns over representation of abusive partners
“Members of the Law office of Riley N Oncken sit on the board of directors of Safe Passage a domestic violence organization in Dekalb, IL meanwhile its attorneys will represent abusive partners for the right cost.”
3
Lack of responsiveness and attention to client needs
“He did not return phone calls. He did not take anytime to help me move forward with a DCFS case. He only talked to me one consultation and then on the court dates.”
4
Potential overextension and prioritization issues
“He had too many cases appointed to him by the court. I was told he could spend more time on my case and get it finished if I paid cash. He shows up for the court doing the minimum.”