Reviews

Top review highlights

Pros
1
The company works with clients to set up payment plans and helps get debts paid off over time
“If you call and talk to them even after being sued they are very helpful. They work with you to set up a payment plan and get your debt paid off.”
2
The company reports payments to credit bureaus, which can help improve credit
“They also report payments to the credit bureau I saw that today on my credit report. That's an added bonus to see payments on your credit report being updated as you go.”
Cons
1
The company uses aggressive tactics like garnishing wages and freezing bank accounts without proper notice
“They froze 4 of my accounts including one of my child's accounts. They held $8,000 for ”
2
Employees are often rude, condescending, and unhelpful when dealing with clients
“Every single person I spoke with was condescending, and had an arrogance about them.”
3
The company is unwilling to negotiate or work with clients, preferring to take them to court instead
“They won't settle on the balance when you offer to pay in full. every person who works here is evil. SCUM OF THE EARTH.”
4
There are concerns about the company's unethical and potentially illegal practices, such as pursuing debts outside the statute of limitations
“Files notices with the state that are well out of SOL and continue to hire people to scare defendants. Don't fall for it and be sure you understand the law.”
5
The company makes it difficult for clients to access information and documentation about their debts
“They won't send me a copy of the original debt or a settlement agreement I have with them.”
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