Reviews
Top review highlights
Pros
1
Pleasant office environment
“Very helpful. Pleasant office. I spoke with Mr. Norton.”
2
Strong history of serving clients
“My mother, my aunt, and I have all used this firm.”
3
Helpful and caring staff during difficult times
“Everyone is very helpful during some of the worst times in your life. Nice to feel well-cared for.”
4
Reasonable and straightforward pricing
“Extremely organized, the price is straight forward.”
5
Efficient and prompt service
“The people are punctual, and fast. Very well done. Perfect 👌”
Cons
1
Lack of communication and responsiveness
“I'm upset at the extreme degree of ineffectiveness, ineptitude, gaslighting, and misogyny displayed by this office.”
2
Overcharging for services
“He double charged me once to make a call to me to tell me he was mailing a letter and once to mail the letter.”
3
Poor quality of service
“did not finish the job....ran as fast as he could”