Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and skilled attorneys who consistently deliver favorable outcomes for clients
“Bob is amazing in the courtroom. I deeply appreciate the time and energy he (and his team) put into representing me.”
2
Compassionate and caring approach, with attorneys and staff who listen to client concerns and provide personalized support
“Mr. Zoss truly does what he claims. He takes on the case as his own. He represented the truth. That's all we needed.”
3
Prompt, responsive, and professional communication from the entire legal team
“The Zoss office is on top of returning calls and answering questions in a timely manner (the day of).”
4
Affordable and transparent pricing, with clients only billed for necessary services
“Bills you for only what you need.”
5
Consistently positive outcomes and high client satisfaction, with many clients expressing gratitude and recommending the firm
“Thank you Bob, Heather, Kaci, and Shirley for your endless support and work in my case.”
Cons
1
Inconsistent quality of service from administrative staff, with some reviews reporting rude, unhelpful, and unresponsive behavior
“The office staff, however, leaves a lot to be desired. They are inept, rude, and display little empathy for the clients.”
2
In some cases, attorneys appeared to not fully advocate for the client's best interests or failed to achieve the desired outcome
“I couldn't recommend them enough. A week after this post I received a call from Jeff, he wanted me to remove this post.”