Lawyers map
Reviews
Top review highlights
Pros
1
Experienced and knowledgeable attorneys who excel in their field
“Exceptional and Powerful Law Firm. Chris Lapan is an amazing and awesome attorney.”
2
Attorneys provide compassionate and personalized service to clients
“Chris has a compassion for ensuring family's are a priority despite the circumstances around which a legal situation may exist; regardless of side.”
3
Attorneys communicate effectively and keep clients informed throughout the process
“He was patient with me, understood and cared about my frustrations and kept me in the loop at all times.”
4
Positive and friendly staff who provide excellent customer service
“Bridget, who I believe is a secretary, was outstanding. She knew exactly how to answer my very specific questions and concerns. Very knowledgeable and reassuring.”
5
Attorneys achieve favorable outcomes for their clients
“He won my case; he made sure weeks and months after, that I was ok.”
Cons
1
Lack of responsiveness and communication from some attorneys
“Never return my phone calls/vm. Wasn't able to start a payment plan due to the attorney not being in office or calling back.”
2
Unprofessional and dismissive behavior from some staff members
“Very rude young lady answered. Told me over the phone " I don't need your little story so just tell me what you want". Very unprofessional.”
3
Attorneys not consistently showing up to court or handling cases as expected
“He charged me a standard $1500 retainer the first day, and I did not hear from him again until the day before I had court, even though I had reached out multiple times.”
4
Questionable billing practices and unexpected fees
“They will charge you for even phone calls the assistant makes to you. They will create false charges.”
5
Lack of empathy and understanding when dealing with clients
“Instead of reaching out to me with empathy and compassion, to get a better understanding as to what happened, they responded very coldly and used big words to try to make themselves look good.”
