Reviews
Top review highlights
Pros
1
The lawyers are professional, knowledgeable, and work hard to get the job done
“Nicholas Wallace is very polite and kind and works very hard to get his job done.”
2
The lawyers are ethical, honest, and caring
“He is one of the most ethical and honest people I know.”
3
The lawyers are responsive and communicate well with clients
“He was understanding, helpful, and responded to any questions I had very quickly and precisely.”
4
The staff is friendly and provides good customer service
“Every time I have been into the office, I was warmly greeted and promptly serviced.”
Cons
1
Some of the staff, such as receptionists, can be rude or unhelpful
“The person who answered the phone was very rude interrupted me midstream told me she'd be right back clicked over while I was still talking.”
2
There have been instances of lawyers not returning calls or being unresponsive
“Mark is like a lazy scared little poodle and Randy won't even return a phone call.”
3
Some clients have felt that their lawyer was not knowledgeable or effective in handling their case
“After several months it was evident he didn't know anything about the charge and wanted us to continue to pay for expensive experts because he didn't understand the basis of the cause.”