Reviews

Top review highlights

Pros
1
Helpful and understanding staff who work with clients to find affordable payment solutions
“I was very pleased to discover that this company really worked with me to help me pay off my debt in an affordable yet timely manner. Shea was always pleasant, helpful and understanding. :-)”
2
Efficient and quick processing of payments and documentation
“Make my payment quick and easy”
Cons
1
Rude and unprofessional customer service, with some staff being described as condescending and unwilling to listen
“Extremely rude on the phone. All I wanted was an itemize bill to make sure I can see what I owe and everything. They were extremely rude and disgusting.”
2
Lack of communication and transparency, with issues like incorrect paperwork and difficulty reaching the office
“Lacks communication.”
3
Aggressive tactics such as garnishing wages even after debts are paid off
“For almost one year I've been having my checks garnished...My balance has been paid off,yet these idiots still are collecting 25% of my checks.Why is that?”
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