Lawyers map
Reviews
Top review highlights
Pros
1
Helpful and understanding staff
“I was very pleased to discover that this company really worked with me to help me pay off my debt in an affordable yet timely manner. Shea was always pleasant, helpful and understanding.”
2
Willingness to work with clients
“They will send you what is needed but they don't negotiate well.”
Cons
1
Rude and unprofessional customer service
“Extremely rude on the phone. All I wanted was an itemize bill to make sure I can see what I owe and everything. They were extremely rude and disgusting.”
2
Lack of communication and transparency
“Lacks communication.”
3
Unwillingness to compromise or provide reasonable payment plans
“They are not willing to work with you on paying a hospital bill, that was being paid and shouldn't have been sent.”
4
Potential for unethical practices, such as continuing to collect on paid-off debts
“For almost one year I've been having my checks garnished...My balance has been paid off,yet these idiots still are collecting ”
5
Difficulty reaching the company and getting timely responses
“Anytime I try to call it always says the office if closed, even though it's not.”
