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Reviews
Top review highlights
Pros
1
Excellent professionalism and responsiveness in handling client concerns
“Barnes and Thornburg is a pleasure to work with and addresses all concerns with the upmost professionalism.”
2
Friendly and approachable staff
“Grate and friendly place. They are about there business, but they will always stop to say hi”
3
Consistent and trustworthy advice
“Wonderfully consistent with advice and experience. Extremely trustworthy.”
4
Strong communication and preparation for client matters
“The communication and preparation was second to none. Our attorney Joe Calderon was great to work with and our line of communication was always open.”
Cons
1
Poor customer service and lack of responsiveness
“If you want a lawyer who communicates and who's always on top of her game, I would avoid using Mercedes Badia-Tavas. She has non existent customer service skills and her team seems always behind the ball.”
2
Concerns about billing practices and transparency
“I won a case and transferred to this firm to collect. After a year and about $20k in Bill's I have not seen .01! This firm cost me a tone of money and then wanted more. Example: was told 5k to file paperwork to repossess a home...got charged 7k....then got an email asking for possibly another 7k to finish the job!”
3
Alleged unethical and illegal conduct
“This law firm has counsel and partners that willingly and knowingly violate the Indiana open door laws while representing local, municipal, public entities. Most recently, Chris Greisl and Mark Crandley representing the Hamilton East Public Library.”
