Reviews
Top review highlights
Pros
1
Knowledgeable and professional staff who guide clients through the legal process
“The team was very knowledgeable and patient with our case. They were very helpful with all of our questions.”
2
Strong communication and regular updates on case progress
“They made sure to answer any questions, concerns and have general discussions about the whole process of how the suit intended to go. There was never a time that I felt mislead, unclear or uncertain about where we were in the case.”
3
Aggressive negotiation and advocacy to maximize client settlements
“They fought for me. I am forever grateful to you. Thank you Rom.”
4
Compassionate and caring approach, treating clients like family
“They really stood by their word, and their word is your bond, in which I will forever have with you guys.”
5
Efficient and timely case resolution
“The entire process from start to finish was handled professionally and with much compassion to my situation.”
Cons
1
Inconsistent quality of representation, with some lawyers performing better than others
“It was passed off to the most incompetent man I've ever dealt with professionally.”
2
Overly aggressive tactics and focus on maximizing firm profits rather than client outcomes
“They sit on my case for months before doing the exact same thing I did. Make a phone call to the insurance company. I gave them 40% of my settlement for a PHONE CALL!”
3
Failure to communicate important case details or manage client expectations
“The firm refrained from telling me any bad news until weeks before my settlement.”
4
Unwillingness to pursue cases to trial if the settlement offer is not satisfactory
“When I said I wanted to take it to court after 8 months, they said I would LOSE the case. Going back on their word, they wouldn't even give me the option to take it to court.”
5
Instances of dishonest or misleading behavior
“They told me lies, like that the other insurance company would have never paid for my medical expenses, even though I clearly had it in writing that they would.”