Reviews

Top review highlights

Pros
1
Highly responsive and communicative staff
“They have great communication, caring about your situation, and professional. They let you know what's going on and make you feel like they have your back.”
2
Knowledgeable and experienced attorneys
“Mr. Harwell, is VERY exceptionally upfront, he does not pull wool over your eyes and he will present the facts of the law, regardless.”
3
Affordable and flexible payment options
“They also allowed me to have a payment plan which was absolutely wonderful as I have low income.”
4
Successful track record and positive case outcomes
“ABSOLUTELY RECOMMEND THIS LAW FIRM! I HIRED THEM TWICE! THEY CAN DO PAYMENT ARRANGEMENTS. THEY FOUGHT FOR ME AND WE WON BOTH CASES!”
5
Personable and caring approach
“The staff at this law firm has been very helpful.I would recommend them to anyone who needs legal help.”
Cons
1
Difficulty in directly accessing the attorney
“It is not easy to call in and get to speak to your attorney and most likely will speak with the paralegal, which don't get me wrong is nice too.”
2
Heavy case load leading to occasional delays or cancellations
“My counsel has a heavy case load and cancelled on our virtual meeting after our hearing win!”
3
Inconsistent quality of representation across different attorneys
“Horrible! The firm may be decent. However, the attorney I had and my experience awful!! My attorney had no attention on intentions toward my case.”
4
Lack of follow-up and communication after case completion
“I must of called them like 20 times asking for Hardwell to call me back but he never did since my case was over.”
5
Perceived focus on generating revenue over client satisfaction
“They prioritize making money out of you rather than solving your case. They charge for everything, even for a folder ($5 haha).”
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