Reviews

Not our first time working with Nate. He has made the adoption process easy for us!

Avoid this Law Firm completely. These people are a scam.

So I would recommend that you speak with a bankruptcy attorney prior to taking part in this “program”. I was told that I would pay for 48 months into the program and they would use that money to settle my 4 debts. It’s now 4 years later and they have only settled 2 of my debts and they wish to extend my program by another 30 payments. They can do this without my permission apparently, but they can’t send me the clause in my initial contract per Chris. Their supervisor, Chris, would also not even send an email on my behalf to speak with their attorney’s. They will keep all of my $38,000 I have paid into the program while only delivering half of the work they promised.

GM...Nate represented me with my granddaughter's adoption, when I tell you it was the smoothest process I have ever gone thru I was running late and all he was worried about was our safety. I wouldn't have had it any other way! Thank you so much Herrin &Leach you are the greatest.

If I could give this company 0 stars, I would. The worst CS I have ever experienced in my entire life. You would be better off calling the creditors yourself and working the debit out yourself, they will be willing to work with you (I wasnt aware of this option). Canyon is a sales company preying on people. Once they get you, they completely forget about you. I was in the program for 3 years, and never got one phone call from anyone! I always had to call them. Finally in April of last year, I got the call that they had my last two accounts settled, I accepted and they lady told me I would be on auto-extend to accommodate the payments. I accepted. Fast fwd to December and I haven't heard from anyone, so I called to follow-up and they told the cancelled me back in Nov because no money was being drafted anymore. I asked why I wasn’t informed and they had no answer. Come to find out that the two accounts that were supposed to be settled, never were because they dropped the ball on getting the settlement letter. Now they closed my account and refuse to reopen the account because I have litigated debts (which they caused and didn’t follow through on settling) and basically told me I have to deal with the law firms myself. I tried to escalate multiple times but they do not want to deal with me or their blatant mistake. They have constantly dropped the ball and have caused me a lot of grief. Now, I have to try to deal with these law firms myself. Should have never joined this program and should have dealt with this myself from the beginning. Dont let them do this to you!! Customer Beware!

Merry was so helpful during my whole legal process after my car accident. I would highly recommend using her! Thank you Merry law firm for all your hard work and dedication. You guys are much appreciated!

I acquired fountain law firm when my teen aged daughters were involved in an auto accident. Merry Fountain made the process easy for me and was very professional, nice, courteous and went out of her way to do everything make my teen aged daughters whole again. I highly recommend this firm. Thank you Mrs. Fountain

This law firm was so great to help Stephen Steele after his auto accident great service in great communication so helpful got him his settlement in a timely manner Mary was awesome 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Worst customer service I've ever experienced. I was a client for three years, with about one more year to go before being debt free. When I was laid off in August, I rescheduled my September and October payments, and sent a reduced November payment with plans to resume full payments in December as I found a new job. With absolutely no warning, Canyon Legal Group refunded what was left in my escrow account and cancelled my program. They left me high and dry, with no notice and active payment plans to creditors. At no point did customer service warn me if you miss X amount of payments your account gets canceled. I feel completely shafted. WORST. HORRIBLE. CHEATERS. I would have found a way to make a payment in November if they reminded me of that portion of the contract. I had finished paying off the entire service fee Canyon Legal charges you and all their legal fees, but was left high and dry to start over with another company that will charge me thousands of dollars in new services fees and new legal fees - all because Canyon Legal Group didn't care enough to let me know - they were paid their money and instead of empathizing with a customer, they walked away. I am so disappointed, upset, and angry because their customer service is unquestionably the worst I've ever experienced in my life.

Nate has done a awesome job for us on adopting our daughter. Very professional, answered all our questions and concerns. He took care of all the hard work. We'd highly recommend him for your adoption needs. Thanks Nate.