Reviews
Top review highlights
Pros
1
Knowledgeable and experienced in adoption law
“Her knowledge of adoption and the laws that go with it made the process of adopting our daughter smooth.”
2
Compassionate and understanding of the emotional aspects of adoption
“The fact that she had adopted and knew the joy and pains that can come with it made it nice to feel like we had someone we could talk to and who would understand what we were dealing with emotionally.”
3
Efficient and responsive in handling the adoption process
“Everything went so quick and smooth. As soon as we sent Rebecca the information on our daughters whereabouts she hired someone in that state to serve her immediately.”
4
Affordable and transparent pricing
“The fees were reasonable and their heart for adoption is evident. It's not about making money to them, it's about making families.”
Cons
1
Rude and unprofessional behavior by some staff members
“Rather than apologizing for being late or at least introducing himself, he arrogantly and loudly asked what my name was. Exhibiting facial expressions of disgust and anger, the gentleman disregarded my question and stated that I either filled out the intake form or got out and walked out from the reception window.”
2
Lack of responsiveness and customer service in some cases
“Set up and appointment to talk over the phone regarding my situation, had to reschedule twice and after speaking with someone, they weren't helpful at all and came off very rude.”