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Reviews
Top review highlights
Pros
1
Excellent and professional service from the staff, who are described as friendly, compassionate, and understanding
“Everyone I have had to speak with & conduct business with at this firm, during my current Bankruptcy case has been both professional, yet friendly. They handle each task & move to the next step at a very fast pace & response time as well.”
2
The lawyers and staff are knowledgeable and take the time to explain the bankruptcy process thoroughly
“They go through a very detailed process that makes it easy on you.”
3
The firm is efficient and responsive, often taking quick action to address client concerns
“Sherry done a great job with us! She listened to our concerns and explained everything! We was nervous when it all started and she assured us it will be okay!”
4
The firm is affordable and works with clients on payment plans
“They were very reasonably priced. And my lawyer's assistant was extremely helpful with everything pertaining to my case.”
5
Clients feel supported and cared for during a difficult financial time
“I was at a desparate place with my finances and ultimately decided I needed to file bankruptcy so I contacted Koehler Law Office. From the get go, their office, more specifically Hannah, treated me with kid gloves, showed compassion and took the time and every effort to walk me through the process.”
Cons
1
Some clients had negative experiences where the firm did not respond to their inquiries or failed to properly handle their case
“Absolute waste of a month of my life getting all the paper work emailing it all just to never hear from sherry again. I'll take my money elsewhere.”
2
A few clients felt the firm pushed them into filing a Chapter 13 bankruptcy when a Chapter 7 may have been more appropriate for their situation
“I am almost done with my chapter 13 bankruptcy and I feel like are very misleading. they encouraged me to file a chapter 13, did not really explain anything to me and I have been stuck in this plan for 3 1/2 years. I should have filed a chapter 7 had I known all the facts.”
