Reviews

Top review highlights

Pros
1
The lawyer is described as easy to work with and helpful
“Adam Russell is always easy to work with, and we've done two wills with him.”
2
The office has a convenient location and ample parking
“The office is located along a major road in South Bend (LaSalle) and has plenty of parking.”
3
The staff is friendly and efficient
“Kahlyn Ashcraft is helpful, efficient, and a pleasure to work with. I unfortunately don't recall the name of the woman who originally took my call, but she was friendly and very helpful as well!”
Cons
1
The lawyer failed to provide expected services and did not communicate with the client
“We hired her to help us with guardianship and medicaid, she told us it would take about one month to get the guardianship; it took over 6 months. We asked her what we needed to do with guardianship and she never informed us of anything.”
2
The lawyer charged for work that was not done
“All she would do was send us a bill for work that she didn't do.”
3
The lawyer was unresponsive and did not follow up with the client
“I never heard from her again, no call, no email, no communication.”
4
The lawyer manipulated the client and made unauthorized changes to the will
“There were changes made to the will not even discussed or requested and she manipulated my mother into signing paperwork that had her office hold the POA until my mother requested it to be released.”
5
The lawyer accused the client of manipulating the client's own mother
“And then charged another $567 to make that determination and accused me of manipulating my mother.”
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