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Reviews
Top review highlights
Pros
1
Excellent and professional legal services with a responsive and knowledgeable team
“Jessica Malott and the entire staff were professional, timely and assessable. They assisted in obtaining approval for Form I-130, I-485 (Legal Permanent Resident- Green Card) and EAD and made the process as easy as possible.”
2
Helpful and compassionate approach, with a focus on client satisfaction
“Words are inadequate to express my gratitude, and that's why this review is overdue 🙏. I am forever grateful for your patience, efforts, and support in representing me on my immigration case.”
3
Successful case outcomes, including obtaining green cards, citizenship, and other immigration benefits
“Thanks to the entire team at Malott law for making my dream come true. [...] It's your honesty, professionalism, kindness, and simplicity that got me to trust in you, Ms. Jessica, and thanks also for believing in me.”
4
Reasonable and transparent pricing for legal services
“The cost is reasonable, and most importantly Jessica and the staff were very responsive and knowledgeable.”
5
Multilingual and culturally-sensitive services
“Muy buena atencion”
Cons
1
Lack of responsiveness and difficulty in communication with the firm
“Had retainer fee paid no longer needed the services due to extinuating circumstances but received notice they had officially been removed from the case and they still haven't returned my money won't answer call voicemails or emails not you money crooks”
2
Potential issues with the firm's handling of client funds
“Had retainer fee paid no longer needed the services due to extinuating circumstances but received notice they had officially been removed from the case and they still haven't returned my money won't answer call voicemails or emails not you money crooks”
