Reviews
Top review highlights
Pros
1
Highly knowledgeable, supportive, and reassuring throughout the immigration process
“They were highly knowledgeable, incredibly supportive and reassuring throughout the entire process.”
2
Prompt and clear communication, addressing all concerns
“Mr. Roberson addressed every concern I had with great care and demonstrated an exceptional understanding of USCIS regulations.”
3
Expertise and attentiveness, giving clients confidence in their case
“His expertise and attentiveness have given me complete confidence in my case.”
4
Personable and caring approach, making the process less stressful
“I felt confident in his expertise and would highly recommend him to anyone seeking immigration assistance.”
5
Strong understanding of immigration laws and regulations, able to navigate complex processes
“Zach and his staff are very skilled at breaking through all the demands and conditions of the U.S. government concerning immigration.”
Cons
1
Overcharging and underperforming, not prioritizing the client's best interests
“Over promised, said it would only take $5k to resolve the case, paid the money, was suppose to be ready for trial, and literally stated to all of us (including family) that he had a higher paying case to get to and he just wanted to settle out.”
2
Negligent and unprofessional behavior, leaving the client to clean up the mess
“When you don't put the client 1st, make light of handling a case where a child is at stake, take someone's money, and fire yourself while in court is the worst type of lawyer I've ever seen.”