Lawyers map
Reviews
Top review highlights
Pros
1
The company is willing to work with customers to pay off debts, even during difficult times
“Given the unfortunate circumstances, they were easy to work with, communicated effectively, and helped me pay off the debt.”
2
Some customers found the staff to be helpful and respectful when working to resolve issues
“James Horton, most honest and best listener of ANY debt collector I've ever spoken with. Thank you”
Cons
1
Many customers reported rude, unprofessional, and verbally abusive behavior from the company's staff
“Mr. King" is a terrible person to talk to on the phone. All he does is belittle you and make you feel stupid.”
2
The company has been accused of deceptive and aggressive debt collection practices, including garnishing wages without proper notice
“Deceptive. Calls and texts from spoofed numbers. Aggressive rude and verbally abusive collection agents. Frequently violate the FDCPA.”
3
Customers have experienced issues with the company's communication and responsiveness, including long wait times, being hung up on, and difficulty getting information
“Waiting on a call back but This company drained 3 of my bank accounts and an account that I manage for an 84 year old man that is not related to me. They did this at 6pm on Friday of Labor Day weekend without any notice, garnishments, served papers, etc.”
