Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication with clients
“Everyone at Crocker from my attorney to my case manager, to the receptionists were extremely nice and helpful at a difficult time for me.”
2
Thorough and efficient handling of cases
“They made the whole process easy and painless from start to finish.”
3
Compassionate and caring attitude towards clients
“They genuinely care about their clients. I plan to keep in touch as they have played a role in my journey.”
4
Successful in obtaining favorable settlements for clients
“Robin got me a very decent settlement! I'm very pleased with the outcome.”
5
Transparent and informative communication throughout the process
“They kept me informed through email and telephone throughout the whole process.”
Cons
1
Lack of responsiveness and communication for some clients
“My family and I had the worst experience here! Treated as if we didn't matter nobody kept in contact to let us know when they had updates in our case.”
2
Inconsistent customer service experience for some clients
“Just another number to these people”
