Reviews

Top review highlights

Pros

Excellent customer service and communication from the firm

“Everyone was very nice and friendly. Each step was explained to me as the action proceeded. They would touch base with me regularly so I knew they hadn't forgotten about me.”

Strong legal expertise and successful case outcomes

“They got me top dollar and it was really quick.”

Personalized attention and care for clients

“Lindsey and Danielle has kept the interest of my baby girl at the top of the list. Thank you for all you have done.”

Responsiveness and timely updates on case progress

“Charity has answered all my questions and when I text her she gets back to me as soon as she can.”

Trustworthy and reliable legal representation

“I feel like my case is in good hands and being handled well.”

Cons

Difficulty reaching case managers and lack of communication

“Hard to get in contact with them or have them return my calls or text”

Delayed case updates and lack of transparency

“Haven't had any contact from my case manager since initial time she became my new case manager and I have information to give her and update her on the bills I have received from the hospital and how physical therapy is going.”

Inconsistent quality of service across different case managers

“Kelsey Ellzey. Wasn't up to par ste never returned emails not text messages as she stated she would always out the office and always took days if not week to reply.”

Dissatisfaction with settlement offers and outcomes

“They made us hurry up and settle and made us believe we were getting the best deal even though it was a clear cut case. and left with us still owing on medical bills and screwing us long term.”

Difficulty getting cases accepted or taken on

“Morgan & Morgan would not take my case. So they shafted me else where.”