Lawyers map
Reviews
Top review highlights
Pros
1
The firm has been helpful and professional in working with clients on payment plans and other arrangements
“AMAZING PEOPLE! Really don't understand all the negative complaints. Explained to them I was in the middle of making car payments and a custody battle. They even called to see if it'd be ok if I was a little late on my payments. Nice people and so very understanding.”
Cons
1
The staff, especially the receptionists, are frequently described as rude, unprofessional, and lacking empathy for clients' situations
“Absolutely the worst service. No straight answers and rude.”
2
The firm is accused of being overly aggressive in their debt collection tactics, including garnishing wages without proper notification
“They are threatening to have my wife or I thrown in jail as an 'eye opener' if we don't pay them what they want, when they want it.”
3
There are concerns about the firm's transparency, with clients reporting difficulty obtaining information about their accounts and payment histories
“Make sure you ask for ALL the details of your bill because they will fail to mention critical information - I was told that the down payment I was trying to make was not 'in the best interest of their client' and my bill would 'just sit there' until I came up with a suitable down payment.”
4
The firm is perceived by some as prioritizing profits over providing quality service and treating clients with respect
“They are horrible. My daughter had a balance due, she still had insurance. Instead of doing the research like they should've done, I got the whole collection. Not even sweating it. Because when they worked the hospital they would've seen she had my insurance and her father's insurance which he is the primary custodian. So why them and that hospital is sueing me.”
5
There are concerns about the firm's ethical practices, with allegations of pursuing debts that are questionable or out of date
“This law firm is sketchy and terrible. They go after people who are struggling. Their scam is bad and they should feel bad.”
