Top review highlights

AI generated excerpts from the customers reviews
Pros
1
The lawyers at Spencer Law Group are described as caring, passionate, and dedicated to their clients' cases
“It's not just a job for Kelly, It's his passion and he is wonderful with what he does.”
2
The firm is known for its strong reputation and ability to achieve successful outcomes for clients
“If your looking for a firm with a great reputation Spencer law firm is for you.”
3
The staff at Spencer Law Group are praised for their professionalism, responsiveness, and ability to keep clients informed throughout the legal process
“They are very well prepared in all they do. They are always making sure you get your papers and you keep your appointments.”
Cons
1
Some clients experienced issues with communication and responsiveness, feeling that the firm did not always keep them updated on the status of their cases
“you need to call back when you say u will it is not our job to do ur job when some one calls to tell u that they changed dr it is ur job to get the info from them not my u all also need to let people know how there casse is going we have not heard from u all in about 6 months and u all do not call back when we call is that how u all need to be with people”
2
A few clients expressed dissatisfaction with the level of customer service they received, feeling that the firm did not prioritize their needs or concerns
“This Lawfirm needs to improve on customer service. Customer Servce 3/10 Trustworthy 3/10 Reliability3/10 Professional 3/10 Honesty 3/10”

All reviews

star star star star star
03 Oct, 2024 by Gina curry
Simply said … this law group is The Best . If you want to be represented by loyal good people who will always have your back choose them .
star star star star star
25 Sep, 2024 by Mary ann pratt
I was in a car wreck at the beginning of December 2023. After being contacted by the other person‘s insurance company, I realize I needed a lawyer. So I reached out to Spencer Law Group and they took me straight in for a consultation. They went over everything with me. They kept in contact with me getting all of my information. Getting all of my medical records in a timely manner. They would reach out to me quickly if I had any questions. And they would contact me throughout the process with any updates. They also had to go and fight for me to get my settlement. I would recommend them at any time to anybody.
star star star star star
25 Sep, 2024 by William gill
star star star star star
31 Jul, 2024 by Veronica horvath
Extremely professional. Kept us up-to-date on status of case. Very caring and compassionate.
star star star star star
31 Jul, 2024 by Beth bonnet
Jonathan was a pleasure to work with! He was thorough and took all the time needed to review our case and ensure we understood each step in the process. He advocated for us and was key to reaching a beneficial resolution. Highly recommend!
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star star star star star
19 Feb, 2024 by Elizabeth lowry
I called seeking counsel and they called me back within the hour. Aaron was honest and professional would highly recommend them to any family member or friend!
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star star star star star
08 Jan, 2019 by Heather suedkamp
WOW is all I have to say. I didn't know law firms or lawyers existed who cared about clients the way this firm does. From the first contact with the paralegal to our initial consultation with the attorney. Professional, courteous and knowledgeable with our best interest in the forefront. Highly recommend.
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star star star star star
18 Jul, 2018 by Lynn garrison-buck
Pierce is the best mediator I have seen. He treats all those involved with respect. He listens to both sides and does his best to find that middle ground that is acceptable to everyone involved. His compassion and vast knowledge of the negotiation process has been the key to settle some very complex cases.
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star star star star star
09 Apr, 2017 by Anonymous
Excellent attorney, who provides logical, attentive, and detailed service to clients. He actually cares about clients, and represents with the fullest attention. Great choice and so glad I hired him ... and that he took my case. I interviewed a lot of attorneys who said they would accept my case, but Mr. Matt Goeing was the attorney I picked because of the outstanding service he provided before I hired him. Amazing. 10 stars if he could be rated this way.
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star star star star star
31 Jan, 2020 by Laura
Never having to deal with the court system at all, having Greg as my husband’s lawyer has been a tremendous relief. Greg answers your phone call any time of the night, is patient, and is truly passionate about helping others during such trivial times. He brings a sense of calm that is very rare in the court room and dealing with legal issues in general. The trust my husband and I have in Greg cannot even begin to be explained. We are very fortunate to have Greg Coulson on our side and are truly thankful everyday for his dedication to my husband’s case.
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star star star star star
30 Jan, 2020 by Shannon
Amazing, professional, compassionate attorney. Highly recommend. He covered all aspects of my divorce.
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star star star star star
30 Jan, 2020 by Ashley
We have hired Greg to handle two cases. He is quick to respond, easy to talk to and will walk you through every step of the issue at hand and how we will get through it. He is honest and tells you what type of timeframe you can expect. He also cares about your family-not just you, his client. Whenever he calls with an update, he checks on our family to make sure everyone is doing well. I consider Greg our friend and our attorney. I would not trust any issues in anyone else’s hands.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Lexington, Kentucky?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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