Reviews
Top review highlights
Pros
1
Responsive and attentive staff who keep clients informed throughout the process
“Kelly has been amazing keeping me up to date and responding to any questions I have. 5 stars for sure.”
2
Compassionate and caring attorneys who treat clients with empathy
“They are very professional with tons of clients yet they make you feel like you are the only client Response in a short timely manor Keep you up to date on every aspect of your case They hold your hand every step of the way so you don't feel alone nor ignored”
3
Efficient and thorough in handling cases, ensuring a smooth experience for clients
“Great experience! Very helpful!!!”
4
Effective at obtaining favorable settlements and outcomes for clients
“Best lawyers to have. Got every penny that I was owed and deserved.”
5
Consistent and reliable communication with clients, providing updates regularly
“Kelly has been amazing keeping me up to date and responding to any questions I have. 5 stars for sure.”
Cons
1
Lack of communication and responsiveness from some attorneys and case managers
“I haven't heard anything for over a week despite calling into the phone line”
2
Slow progress on some cases, leaving clients feeling frustrated and neglected
“My case seems to be moving very slow. With me being out of work I have no income coming in. My bills are piling up.”
3
Perceived focus on larger, more lucrative cases over smaller, less profitable ones
“They took my disability case and worked hard to get my disability approved with a back injury like mine i couldn't work at all and in constant pain. It wasn't easy and i was denied 3 times but they told me to not give up and they came through and won the approval in front of the judge.”
4
Inconsistent quality of service, with some clients reporting excellent experiences and others poor ones
“Not only are the lawyers great, everyone working there are compassionate, professionals working to protect injured people." vs "They are very lackadaisical attitude...they already rich and have money for their bills and don't get in any hurry to help get yours.”
5
Difficulty reaching and communicating with assigned case managers
“I have tried numerous times to contact my case manager to check the status on my case. Several emails and several months later still not any contact from him.”