Reviews

Top review highlights

Pros

Responsive and helpful staff who guide clients through the process

“Connie was very helpful in getting my case started. She was also very clear in her questions and instructions and seemed to genuinely care about my recent hardships.”

Efficient handling of cases and prompt communication

“I couldn't have asked for a better attorney than Lindsay Hensell. He was always available when I needed him and met all of my needs in a timely manner.”

Compassionate and caring approach towards clients

“Annette was very polite and helpful with my situation! I am very pleased with her assistance with my case!!”

Strong legal expertise and successful case outcomes

“My attorney David Scott and his staff were able to deliver an excellent settlement for my case after being hit by a tractor trailer. I would highly recommend Isaacs & Isaacs.”

Personalized attention and making clients feel valued

“Lorena Morrison was always available to answer any questions or concerns that I had. She was professional, kind and understanding. I'm so thankful for everything she did for me.”

Cons

Lack of consistent communication and updates on case status

“I haven't heard anything for over a week despite calling and leaving messages. I feel like I've been left in the dark about my case.”

Slow responsiveness and difficulty reaching the assigned attorney

“My case manager has not been responsive and it takes days to get a call back. I'm frustrated by the lack of communication.”

Prioritizing larger cases over smaller ones

“They refused to take my case because the potential settlement amount was too small. I was disappointed they weren't willing to help.”