Reviews
Top review highlights
Pros
1
Responsive and attentive communication from the legal team
“Jessica has been wonderful to work with getting my claim started. Always a pleasure speaking with her on the phone.”
2
Compassionate and caring staff
“Annette was very nice and personable.”
3
Efficient and professional handling of cases
“Very professional, and most importantly prompt. They returned my phone call whenever I wanted to know the status of my case.”
4
Thorough and knowledgeable attorneys
“They are very knowledgeable and explain things so you understand.”
5
Timely updates and keeping clients informed throughout the process
“They always keep me updated on every aspect of your case They hold your hand every step of the way so you don't feel alone nor ignored.”
Cons
1
Lack of communication and updates from the legal team
“I haven't heard anything for over a week despite calling into the phone line.”
2
Difficulty reaching assigned case managers or attorneys
“I have been trying to get in contact with the case manager and attorney and still haven't heard back in 2 weeks.”
3
Slow progress or delays in case resolution
“My case seems to be moving very slow. With me being out of work I have no income coming in. My bills are piling up.”
4
Unwillingness to take on certain types of cases
“They would not take my auto-accident claim against Burger King nor my wrongful employment termination claim either.”
5
Concerns about the firm prioritizing larger cases over smaller ones
“They just seem to busy to answer any questions or anything, when you ask a question it takes weeks to get a answer back.”